Last updated: 14 October 2026
These terms explain how you may use the Woodcraft Shutters website. By using this website you agree to them. If you do not agree, please do not use the site. How we handle your personal information is covered separately in our Privacy Policy.
Who we are
This website is run by Woodcraft Shutters Limited ("we", "us"), registered office: Belfry House, Bell Lane, Hertford, SG14 1BP. You can contact us at sales@woodcraftshutters.co.uk or on 020 7101 4698.
Using this website
You may browse this website and send us enquiries for your own personal or business use. Please do not misuse it: no attempting to gain unauthorised access, no introducing viruses or harmful code, no automated scraping that places an unreasonable load on the site, and no submitting false or misleading information through our forms.
Quotations and enquiries
Sending an enquiry does not create a contract. We will arrange a free home visit, take measurements and give you a written quotation. A contract for the supply and fitting of shutters is only formed once you have accepted our written quotation and we have confirmed your order. Our written quotation and order confirmation set out the price, specification, deposit and fitting terms that apply to your order.
Information on this website
We take care to keep the information here accurate and up to date, but it is general information. Descriptions, photographs, colours and finishes are a guide only: screens display colour differently, and wood is a natural material, so we recommend viewing real samples at your home visit before you order. Prices, offers and promotions on the site may change and are subject to what is confirmed in your written quotation.
Reviews and content you send us
If you send us a review or other content, you confirm it is truthful, is your own, and does not break the law or anyone else's rights. We check reviews before publishing them and may edit or decline to publish any that are abusive, misleading or off-topic. By sending a review you give us permission to publish it on this website.
Our content
The text, photographs, designs, logos and other material on this website belong to Woodcraft Shutters Limited or are used with permission. You may view the site and print or share a page for your own non-commercial use, but please do not copy, republish or sell our content without our written permission.
Links to other websites
This website may link to other websites, such as our social media pages. We do not control those sites and are not responsible for their content or how they use your information.
Our responsibility to you
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Subject to that, we provide this website as it is, we do not promise it will always be available or error-free, and we are not responsible for loss that was not a reasonably foreseeable result of our breaking these terms. Your rights as a consumer under your contract for shutters are not affected by these website terms.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed, and the version on this page is the one that applies when you use the site.
Governing law
These terms, and any dispute connected with using this website, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although if you live in Scotland or Northern Ireland you may also bring a claim in your local courts.
Contact us
If you have any questions about these terms, please contact us using the details above.